Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains how LiftwithLaois Health & Fitness ("we", "us", "our") collects, uses and protects your personal information when you visit our website, complete our application form, or work with us through The Cycle Code.

We are the data controller responsible for your personal information. If you have any questions, contact us at liftwithlaois@gmail.com.

Business details: LiftwithLaois Health & Fitness.

1. The information we collect

Information you give us

When you fill in our application or enquiry form, we collect:

• Your name, email address, phone number and Instagram handle.
• Your answers to the application questions, which may include information about your health, menstrual cycle, hormones, weight, body, lifestyle and personal goals.
• Anything else you choose to tell us when you contact us or during coaching.

Information we collect automatically

When you use our website we may collect:

• Basic technical data such as device type, browser and approximate location.
• How you interact with the page, including how much of our video you watch.
• Information collected through cookies and similar technologies (see section 5).

2. Health information (special category data)

Some of the answers you give us, for example about PCOS or PMOS, your cycle, your hormones or other health conditions, are treated as "special category" data under data protection law. We only collect this so that we can understand your situation, decide whether our coaching is suitable for you, and support you if you choose to work with us.

We only process this information with your explicit consent, which you give by choosing to submit the form. You can withdraw your consent at any time by contacting us at liftwithlaois@gmail.com.

3. How we use your information

We use your information to:

• Review your application and decide whether we can help you.
• Contact you about your application and arrange a call if it is a fit.
• Provide, personalise and improve our coaching and services.
• Send you information you have asked for, and, where you have agreed, occasional updates and offers.
• Keep records, meet our legal obligations, and protect our business.

4. Marketing

We will only send you marketing messages if you have agreed to receive them. You can opt out at any time using the unsubscribe link in our emails, or by contacting us at liftwithlaois@gmail.com. Opting out of marketing does not stop essential messages about a service you have bought.

5. Cookies and tracking

Our website uses cookies and similar technologies to make it work, to understand how it is used, and to measure our advertising. This includes the Meta (Facebook) Pixel.

6. Who we share your information with

We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only so they can perform that service for us. These may include:

• Our website and form hosting provider (Netlify).
• Our client records and CRM system (Airtable).
• Our email and automation tools.
• Our video hosting provider (Bunny Stream).
• Advertising platforms, where you have consented (Meta).

We may also share information if we are required to by law.

7. International transfers

Some of our service providers may store or process data outside Ireland and the EEA. Where they do, we take steps to make sure your information is protected to the standard required by law, for example through approved contract terms.

8. How long we keep your information

We keep your information only for as long as we need it for the purposes described in this policy, or for as long as the law requires. When we no longer need it, we delete it or make it anonymous.

9. Your rights

Under data protection law you have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is wrong or incomplete.
• Ask us to delete your information.
• Ask us to restrict or object to how we use it.
• Ask us to transfer your information to another provider.
• Withdraw your consent at any time.

To exercise any of these rights, contact us at liftwithlaois@gmail.com. You also have the right to complain to your data protection regulator, which in Ireland is the Data Protection Commission (www.dataprotection.ie).

10. Security

We take reasonable steps to keep your information secure and to protect it from loss, misuse or unauthorised access. No method of transmission over the internet is completely secure, but we work with reputable providers and limit access to your information.

11. Children

Our services are for adults. We do not knowingly collect information from anyone under 18.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

13. Contact us

If you have any questions about this policy or your information, contact us at liftwithlaois@gmail.com.

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